These are some papers I have prepared that help to start the process. The first is a series of questions to think about, to define and visualize the project, so that there is a comprehensive plan from the outset.

Getting Started Sheet  
A series of questions help lay the foundation for developing the look and feel of your site.

Site Map Worksheets
These 'wireframes'  are 'worksheet' planning pages for your site.
     Level 1     Level 2     Level 3   

Web Glossary – Nice to know what it means

On Collaboration –  It's a collaboration between you and your web designer.
it's your business. Work together for the best result.

A clients guide to getting the most from the design process

What every business needs    (to know about the web)

Web Style Guide   step by step of the web design process, simplified

How Google Works   in their own words.

The Benefits of a Website - online

The Benefits of a Website - download Mintz Web Design

Design features of a well done site   - online

Online guide – small business web design