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The Conversation :: User Experience :: Collaboration :: Web Glossary
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The Conversation
A conversation is the first step in getting to know you. When you arrive at a website that feels like you are being 'spoken to', it's inviting, welcoming, and most importantlly, clear. The clarity takes you in, and lets you find your way around with grace and ease.
Your home page design is crucial because lets people know who you are and welcomes them into your piece of the world.
It's what goes on between you and your visitors. You are introducing yourself, your business, or other entity, and providing the answers to questions that were being sought.
So, even with a screen between you, a properly put together website can be the start of a beautiful relationship.
more on the conversation
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The User Experience
The User experience:
Your first, last and everything-in-the-middle
Purpose for your website.
If your website is starting a conversation with perspective clients/customers, the experience that your visitor has at your site should be the major concern from the outset.
- What is their experience likely to be?

- What will they be looking for it to be?

- What do you want their experience to be?

- Do you have specific goals/actions in mind that you wish to see them take as a result of this, or subsequent visits?

- What do you expect/want them to be looking to you for?
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Collaboration
The web can seem like magic, but it takes a lot of work to make the magic happen. Collaboration in this respect has to do with Without collaboration from the start, the process could be long and bumpy. This is what makes it work, a good understanding from the outset, and solid communication throughout.
Here are the basic elements of the give and take:
Getting to know you - and your business.
In the beginning, there is you and me. We chat. Get a feel for what this project is about. We want to know you, your business, it's goals, attitudes, and where your website fits into this picture. We go as deep into this as we need to so that we are thinking in the same light, and the clarity expedites the process, making it run smooth and pleasurably.
more on collaboration
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